Crickexs Terms & Conditions — Complete User Guidelines in Bengali

Crickexs is an online Sports Betting platform serving users in Bangladesh and other countries. These Terms & Conditions ("Terms") govern all aspects of using the Crickexs platform and form a legally binding agreement between you and Crickexs.

By opening an account or using the Crickexs platform, you confirm that you have fully read, understood, and agreed to these Terms & Conditions. If you do not agree with any of the terms, please refrain from using Crickexs.

Crickexs operates under an international gaming license and undergoes regular third-party audits. To be eligible to use our services, you must:

• Be at least 18 years of age
• Online betting must be legally permitted in the country or region where you reside
• Your account must be operated in your own name and on your own behalf
• You must not be a resident of any restricted country or region

To register on Crickexs, you must provide accurate and complete information. Creating an account with false details is strictly prohibited and will result in immediate closure upon discovery.

Account Verification (KYC): Crickexs reserves the right to verify your identity before processing any withdrawal. The following documents may be required for verification:

• A clear copy of your National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of the payment method used
• Selfie photo if required

Account Security: Keep your account password and login credentials completely confidential. Any activity carried out on your account without your permission is your responsibility. If you believe your account has been compromised, notify our support team immediately.

Please read the rules for each market carefully before placing a bet on Crickexs. Once a bet is confirmed, it generally cannot be changed or cancelled. However, Crickexs may offer a bet cancellation option in certain cases.

Bet Limits: Crickexs reserves the right to set minimum and maximum bet limits for each market, event, and user. These limits are subject to change at any time.

Event Cancellation & Suspension:

• If an event does not start within the scheduled time or is cancelled, the bet amount will be refunded
• If a cricket match is concluded using the Duckworth-Lewis method, that result will be considered official
• Crickexs is not liable for any bets lost due to internet connectivity issues during live betting
• If incorrect odds are displayed due to a technical error, Crickexs reserves the right to void the affected bet

Key Betting Rules: When betting on Crickexs, please note that odds may change at any time. The odds applicable at the moment a bet is confirmed are final. Crickexs reserves the right to suspend or void any bet if suspicious betting patterns are detected.

Crickexs supports popular payment methods in Bangladesh — including bKash, Nagad, and Rocket — along with several other options. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules:

• Minimum deposit amount: ৳500 BDT
• Deposits are typically credited to your account within 5 minutes
• Only use payment methods registered in your own name
• Third-party deposits are strictly prohibited

Withdrawal Rules:

• Minimum withdrawal amount: ৳1,000 BDT
• Withdrawals are typically processed within 30 minutes to 24 hours
• KYC verification is mandatory before your first withdrawal
• Withdrawals will only be processed to the same payment method used for the original deposit
• Wagering requirements must be met before any bonus funds can be withdrawn

Crickexs regularly offers various bonuses and promotions. Each bonus comes with its own terms, which must be read carefully before claiming.

Welcome Bonus: New members can receive up to a 100% bonus on their first deposit. Terms applicable to the welcome bonus:

• To receive a bonus, you must apply the applicable promo code at the time of deposit
• To withdraw bonus funds, you must complete a minimum 10x turnover on the total (deposit + bonus) amount
• Only sports bets count toward turnover calculations
• A minimum odds of 1.70 per bet is required for turnover calculation
• Turnover must be completed within 30 days of receiving the bonus

Reload Bonus & Cashback: Regular members receive weekly reload bonuses and monthly cashback offers. Separate terms apply to each of these promotions.

VIP Program: Joining Crickexs's five-tier VIP program requires a qualifying betting turnover. VIP members enjoy the following benefits:

• Priority Withdrawal Processing
• Higher deposit and withdrawal limits
• Dedicated account manager
• Exclusive bonuses and gifts
• Invitations to Exclusive Events

The following activities are strictly prohibited on the Crickexs platform. Violations may result in permanent account closure and forfeiture of all balances:

• Betting related to match fixing or spot fixing — This is a legally punishable offence and Crickexs is obligated to report it to the relevant authorities
• Use of betting software or bots — Use of automated betting tools, arbitrage software, or bots of any kind is strictly prohibited
• Operating multiple accounts — Creating multiple accounts to exploit bonus offers
• System hacking or manipulation — Exploiting technical vulnerabilities in the platform
• Using another person's account — Accessing or operating another person's account
• Money Laundering — Using the platform for money laundering purposes

Crickexs reserves the right to suspend or permanently close any account for the following reasons:

• Violations of these Terms & Conditions
• Failure to pass KYC verification
• If evidence of suspicious or fraudulent activity is found
• If bonus abuse is detected
• Accessing from a restricted country or region

If you wish to close your account, please contact our support team. Make sure all pending bets and withdrawals are settled before closing your account.

Crickexs believes betting should be a form of entertainment, not a source of income. We are fully committed to responsible betting and to protecting the wellbeing of our users.

Our responsible gambling tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Bet Limits: Set a maximum stake limit per bet
• Loss Limit: Set a maximum loss limit within a specified time period
• Cooling-Off Period: Take a break from betting for anywhere between 24 hours and 6 weeks
• Self-Exclusion: Self-exclusion periods ranging from 6 months to 5 years
• Reality Check: Receive periodic notifications about your playtime and spending activity

Crickexs takes the protection of your personal data seriously. We are fully transparent about how your information is collected, stored, and used.

The information we collect is used solely for the following purposes:

• Account Verification & Management
• Payment Processing
• Compliance with Legal & Regulatory Obligations
• Fraud Prevention & Security
• Customer support

Crickexs does not sell your data to third parties. However, information may be shared when required by law or at the request of a regulatory authority. For more details, please visit our Privacy Policy Read.

Crickexs reserves the right to update these Terms & Conditions at any time. For significant changes, we will notify users in advance via email or an on-platform announcement.

Continuing to use the platform after any changes constitutes acceptance of the updated Terms. We recommend visiting this page regularly.

Contact: If you have any questions about these terms, please contact us through the following:

• Email: support@crickexs.bet
• Live Chat: Available 24/7 on the platform